PRIVACY POLICY
Kvantum Tech Solutions
Revised Draft — for legal review before publishing
Last Updated: [DATE]
REVISION NOTE: This revised draft names the DPDP Act, 2023 explicitly, adds a Grievance Officer, adds a Data Principal Rights section, tightens retention and cross-border transfer language, adds a breach-notification clause, adds a cookie-consent line, and adds a governing law clause. Have a lawyer review before publishing — this is not legal advice.
At Kvantum Tech Solutions, we respect your privacy. This Privacy Policy explains how we collect, use, store, and protect the personal information of clients, website users, and customers ("you") in accordance with applicable law, including the Digital Personal Data Protection Act, 2023 ("DPDP Act") and other applicable Indian data protection laws.
The data/information given by you will not be disclosed to any external organization or used for any other commercial purpose without your consent or written permission. Modification, updating, or deletion of your data would be carried out on your request, subject to Section 4 (Data Principal Rights) below.
Kvantum Tech Solutions will use reasonable and appropriate technical and organizational measures to keep your data secure and in line with this Privacy Policy. No transfer of your personal data outside India will be made unless appropriate safeguards are in place, consistent with the DPDP Act and applicable rules.
1. Information We Collect
We collect various types of information to provide and improve our services to you:
Personal Information: Name, email address, phone number, business name, and billing address you provide when submitting an inquiry or signing a contract.
Project & Technical Information: Content, images, logos, database files, server credentials, hosting access, API keys, and third-party platform access provided by you to facilitate project development.
Payment Information: Billing details. (Note: We do not store credit/debit card numbers; payments are processed securely through third-party gateways.)
Usage Data: To enable use of our services, ensure continuity of a visit, and help navigation on the site, we use temporary cookies and collect IP addresses, browser type, and system information.
2. Cookies
We use cookies and similar technologies to operate our website and improve your browsing experience. Where required by law, we will seek your consent before placing non-essential cookies, and you may control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.
3. How We Use Your Information
We use the collected information to:
Develop, design, and deploy websites, applications, software, and marketing campaigns as per your requirements.
Process payments, issue invoices, and communicate project updates.
Respond to your comments, questions, and customer service requests.
Comply with legal obligations and protect our legal rights.
4. Data Principal Rights
Subject to applicable law, you have the right to:
Access a summary of the personal data we hold about you and the processing activities carried out.
Request correction, completion, or updating of your personal data.
Request erasure of your personal data, where it is no longer necessary for the purpose it was collected, subject to our legal obligations to retain certain records (e.g., invoices, tax records).
Withdraw consent at any time, without affecting the lawfulness of processing carried out before such withdrawal.
Nominate another individual to exercise these rights on your behalf in the event of death or incapacity.
Register a grievance regarding the handling of your personal data with our Grievance Officer (see Section 11).
To exercise any of these rights, please write to us at the contact details in Section 12. We will respond within a reasonable time and in any case within the period prescribed under applicable law.
5. Data Disclosure
We do not sell, trade, or rent your personal information. We may disclose your personal data only where required to:
Comply with legal obligations.
Protect the rights or property of Kvantum Tech Solutions.
Prevent or investigate potential wrongdoing.
Protect user safety or the public.
Safeguard against legal liability.
We may also share necessary information with trusted third-party service providers (such as hosting providers like AWS or GoDaddy, or payment gateways) under confidentiality obligations, solely to operate our business and deliver your project.
6. Cross-Border Data Transfer
Where your personal data is transferred to or processed in a country outside India (for example, via cloud or hosting providers), we will only do so where such transfer is permitted under the DPDP Act and subject to contractual or technical safeguards intended to protect your data to a standard consistent with this Policy.
7. Client Responsibilities (End-User Data)
If we develop a website, app, or software for you that collects data from your customers (end-users), you are the "Data Fiduciary"/Data Controller and Kvantum Tech Solutions acts as a "Data Processor" on your instructions. You are solely responsible for ensuring you have the legal right to collect your end-users' data, obtaining necessary consents, and displaying your own Privacy Policy on the delivered project.
8. Security of Data
We value the security of your data, but please note that no method of online transmission or electronic storage is 100% secure. We use reasonable, commercially acceptable measures to protect your personal data, but we cannot guarantee absolute security.
9. Data Breach Notification
In the event of a personal data breach that is likely to affect you, we will assess the incident promptly and, where required by applicable law, notify you and/or the relevant regulatory authority without undue delay.
10. Data Retention
We retain your personal and project information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, generally for the duration of the project plus a reasonable period thereafter, unless a longer retention period is required by law (such as for tax and accounting records, which are typically retained for the statutory period applicable under Indian law). Once data is no longer needed, we will securely delete or anonymize it.
11. Grievance Officer
In accordance with applicable law, we have designated a Grievance Officer to address any concerns regarding the processing of your personal data:
Name/Designation: [Grievance Officer Name / Designation]
Email: info@kvantumtechsolutions.com
Phone: +91 9811661828, +91 9811663433
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Kvantum Tech Solutions
Email: info@kvantumtechsolutions.com
Phone: +91 9811661828, +91 9811663433
Website: kvantumtechsolutions.com
13. Third-Party Links
Our website may contain links to third-party websites or applications. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
14. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we inadvertently collect such information, we will delete it promptly upon discovery.
15. Governing Law
This Privacy Policy shall be governed by the laws of India, and the courts in Delhi shall have exclusive jurisdiction over any disputes arising in connection with it.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the revised Privacy Policy on this page and updating the "Last Updated" date at the top.